Privacy Policy

Introduction

At Progearly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our API services and the OG Solver Chrome extension. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Data Controller

IDE Host (OPC) Pvt. Ltd. ("IDE Host", "Progearly", "progearly.com", "we", "us") is committed to protecting user privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. We collect only the data needed to operate our services (including our Chrome extension and billing service); we do not store the actual text of your prompts or AI-generated outputs beyond the immediate API call, except where you explicitly choose to save or submit content.

Personal Information Collected

We collect standard personal data necessary for account registration, support, and billing, including your name, email address, phone number, and payment information (processed by our payment processor). We do not intentionally collect sensitive personal data (e.g., health, race, biometric data). Any personal information you provide is handled securely and used only for providing and operating the service.

Usage and Analytics

We log limited usage metrics to manage billing, prevent abuse, and improve service reliability. This may include counts of requests, feature/mode used, and operational metadata such as timestamps and token usage. We explicitly do not store the content of your queries or the AI's responses as part of standard logging. Our servers treat each query content as ephemeral and delete it after the API call returns, retaining only aggregated or operational usage data.

Data Collected by the OG Solver Chrome Extension

The OG Solver Chrome extension is designed to work only when you explicitly use it (for example, by clicking the extension icon or using its shortcut). The extension does not passively monitor your browsing, read background tabs, or collect browsing history. When you trigger analysis, the extension may access the current page content only to the extent needed to capture the specific question or selected content you want analyzed.

When analysis is triggered, only the minimum required text and/or user-selected image content (if applicable) is sent to our backend for processing, and the AI-generated response is returned for display. We do not use this data for advertising or cross-site profiling, and we do not store quiz content or full-page content on our servers beyond the immediate processing request, except where retention is required for security, abuse prevention, or billing records.

Google Sign-In (Chrome Extension)

If you choose to sign in to OG Solver using Google, we use Google authentication only to verify your identity and securely associate your account with access/usage entitlements (for example, credits or subscription status). We request only basic profile information and email (as permitted by your consent) and do not access your Google account data beyond what is required for sign-in. Sign-in is initiated only when you explicitly choose to log in.

Cookies and Tracking

Our website may use cookies and similar technologies for session management and site analytics. Cookies help keep you logged in and improve user experience. These cookies do not contain sensitive personal data and can be disabled in your browser if you wish. We may use industry-standard analytics (e.g., Google Analytics) to monitor site performance, but we do not combine analytics data with your personal account information.

Chrome Extension Notice: The OG Solver Chrome extension does not use cookies or browser-based tracking technologies. The extension does not track browsing activity, monitor websites, or collect analytics data across pages. Any data processed by the extension is strictly limited to user-initiated actions and is used only to provide the requested AI-powered functionality.

Use of Collected Information

We use your personal data to provide the service, process payments, and communicate with you (e.g., account updates, support). For billing, we share necessary payment details with our payment processor (e.g., Razorpay). We do not sell or rent your personal data to third parties. Data is shared only with service providers (such as payment processors and hosting providers) under strict confidentiality and only as needed to provide our services.

Data Security

We implement robust security measures to protect your data. Sensitive data is protected in transit (HTTPS/TLS). We apply access controls and operational safeguards to protect account information and service integrity. We also apply rate limits and monitoring to detect and prevent abuse. Payment processing is handled by our payment processor under their applicable compliance standards.

Data Retention

We retain personal data only as long as needed to provide the service and comply with legal obligations. Prompt content and AI outputs are processed for the purpose of returning a result and are not retained as part of standard logs. Account and billing records may be retained for auditing and legal compliance. Aggregate or anonymized analytics (which do not identify you) may be retained longer for business analysis and reliability improvements.

How to Request Data Deletion

You may request deletion of your account and associated personal data by contacting us at support@progearly.com. We will verify the request and process deletion within a reasonable time, except where retention is required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or billing reconciliation.

Your Rights (GDPR/CCPA)

Depending on your location, you may have rights over your personal data, including the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Request deletion of personal data (subject to legal/contractual limits)
• Object to or restrict certain processing (where applicable)
• Request data portability (where applicable)

California residents may also have additional rights under the CCPA/CPRA. We do not sell personal information. To exercise any applicable rights, please contact us using the email address below.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected a child's data, we will delete it.

Changes to This Policy

We may update our Privacy Policy periodically. Any material changes will be posted on our website with an updated "Last updated" date. We encourage you to review this page occasionally.